Midwest Pool Management
  • Harrisonville, MO, USA
  • Hourly
  • Full Time

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. The specification is not intended to reflect all duties performed within the job.


To manage, assign, review, schedule and participate in the work of staff responsible for daily aquatic operations for the City of Harrisonville Parks and Recreation aquatics facilities at the Indoor Community Center (year-round), and the Outdoor Aquatic Center (seasonal) and other aquatic operations and water programs as assigned. Supervise and participate with staff directly responsible for lifeguarding, facility supervision, water quality and facility cleanliness; and to perform a variety of technical and administrative tasks relative to assigned area of responsibility.


Received general supervision from the District Manager, Director of Operations or Executive Division Manager.

Exercises direct supervision over 0 full-time Aquatic division staff, and direct supervision over 20 winter/50 summer part-time/seasonal lifeguard staff.


  1. Plan, prioritize, supervise and coordinate the work of staff responsible for the daily operations of assigned aquatic facilities.
  2. Select, train, motivate and evaluate assigned facility staff; provide or coordinate staff training to include Customer Service, CPR, First Aid, Lifeguarding, Pool Operation and BBP; evaluate employee performance.
  3. Recommend and establish a comprehensive manual of aquatic procedures; recommend and implement goals and objectives; establish schedules and methods for aquatic operations; implement policies and procedures for aquatic operations. Enforce existing MPM and City policies in regard to personnel, purchasing and safety.
  4. Inspect assigned facilities for needed maintenance and repairs and daily activity within the facility; plan and delegate work; review work in progress and correct deficiencies as necessary, work with MPM Service and/or notify City maintenance supervisor of needed repairs within the facilities. Oversee the care and maintenance of the physical assets and facilities/grounds of the assigned facilities.
  5. Coordinate Aquatic facility schedules with Parks and Recreation Department, swim teams and outside reservation requests.
  6. Maintain written and electronic accounting records for chemical inventories, chemical readings, patron attendance records and other records as assigned.
  7. Participate in a variety of activities requiring travel from site to site including facility and staff, monitoring and interaction with outside groups.
  8. Ability to answer questions and provide written and verbal information to the public concerning park and recreation programs, activities, policies and procedures; investigate complaints and take corrective action.
  9. Maintain equipment and supplies needed for aquatic facility operations.
  10. Ensure safe work practices by aquatic personnel; maintain, evaluate, report and file incident /accident reports.
  11. Estimate, provide and track time and materials used for daily operations and activities. Maintain online employee timesheets and online scheduling and conduct performance evaluations.
  12. Prepare various reports on operations and activities and meet with contractors as necessary.
  13. The employee must work the days and hours necessary to perform all assigned responsibilities and tasks. Must be available to communicate with subordinates, supervisors, vendors and any other persons or organization with which interaction is required to accomplish work and customer goals.
  14. Identify opportunities for improving service delivery methods and procedures; review with appropriate management staff; implement improvements with approval from the customer.

Other important duties and responsibilities

  1. Attend a variety of professional meetings related to aquatic operations.
  2. Provide staff support to a variety of City boards and commissions, including teams and commission organizations.
  3. Provide staff training programs.
  4. Review and implement a comprehensive risk management assessment of aquatic facilities.
  5. Perform other duties as assigned.


Knowledge of:

  • Methods, equipment and materials used in daily aquatic operations.
  • Methods used for positive customer service and training.
  • Pertinent federal, state and local laws, codes and safety regulations regarding aquatic operations and activities.
  • Principles of administrative computer operation, preventive maintenance, supervision training and performance evaluation.
  • Public relations strategies, media channels and public service agencies.
  • Marketing theory practices and methods.
  • Principles of recreation programs instruction and evaluation.
  • Occupational hazards and safety precautions necessary in the work and training at aquatic facilities.

Ability to:

  • Manage and coordinate the work of supervisory, aquatic and facility personnel.
  • Manage and prioritize aquatic operations budget schedules.
  • Respond to inquiries and complaints from the public in a tactful manner.
  • Operate and direct the use of aquatic equipment by the public and department including pumps, filters, chlorine, slides, diving boards, safety equipment, etc.
  • Select, supervise, train and evaluate staff.
  • Interpret and explain policies and procedures.
  • Communicate clearly and concisely, both orally and in writing with all staff, public and upper management.
  • Maintain effective audio-visual discrimination and perception needed for:
    • Making observations
    • Reading and writing
    • Inspecting aquatic facilities and grounds
    • Operating assigned vehicles and equipment
    • Communicating with others
  • Maintain mental capacity which permits:
    • Making sound decisions and using good judgment
    • Demonstrating intellectual capabilities
  • Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
    • Partial to full-submersion in shallow to deep water
    • Working in confined spaces
    • Exposure to high temperatures and humidity
    • Standing or walking for extended periods of time
    • Pushing, pulling, lifting or moving light to heavy objects
    • Operating assigned vehicles and equipment
  • Effectively handle a work environment and conditions which involve:
    • Field and office work
    • Working closely with others
    • Irregular working hours
    • Exposure to and handling of toxic/hazardous chemicals
    • Working alone
  • Effectively deal with personal danger which may include exposure to:
    • Hazardous chemicals, materials, work environments
    • Hazards associated with working in and near water
    • Dangers associated with water rescue, providing CPR and First Aid
    • Blood Borne Pathogens and other potentially infectious materials
  • Establish and maintain effective working relationships with those contacted in the course of work including the general public.

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:


3+ years of increasingly responsible experience in aquatic facilities operation, lifeguarding, and two years of aquatic supervisory responsibility. Experience with lifeguard instruction, water safety/aquatic fitness instruction desirable.


Equivalent to a Bachelor's degree from an accredited college or university with major course work in Parks and Recreation administration, Physical education, Business management or related field. Other educational paths and plans, experience, and/or specialized training are also considered.

License or Certifications

  • Possession of or ability to obtain within six months of hire:
    • CPR-PR instructor
    • AED instructor
    • Oxygen Administration instructor
    • Certification as a Starguard or Red Cross Lifeguard Training Instructor
  • Valid certification in one or more of the following courses within 1 year:
    • C.P.O. (Certified Pool Operator) or A.F.O. (Aquatic Facility Operator)
  • Valid state-issued driver's license.


Environmental Conditions:

Indoor and outdoor aquatic facilities environment; working closely with others, high levels of public contact, operating a motor vehicle, exposure to various pool chemicals, holiday, evening and weekend work required.

Physical Conditions:

Essential and other important responsibilities and duties may require maintaining physical condition necessary for standing, walking, climbing steps and ladders, and stooping for prolonged periods of time; light to heavy lifting; use of arms and legs; ability to grip; acute or correctable hearing and vision; ability to be partially to fully submerged in water.

Midwest Pool Management
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